The hair is soft and healthy--I only blow dried my hair with heat 2-3 times and NEVER straightened or curled my hair. I washed it with Head and Shoulders 2 in 1 shampoo and conditioner around 4 times per week as well as Herbal Essences conditioner every day. There are three separate ponytails. There is one thick ponytail of over 12 inches and 3 inches around and two thinner ones that are each 9.5 inches and together they are 1.5 inches around. My price is negotiable, e-mail me!